Terms of service

OVERVIEW

Welcome to Sillbound. Throughout this website, the terms "we", "us", and "our" refer to Sillbound.

Sillbound operates this website, including all information, products, services, features, and tools available through it, in order to provide customers with a secure and convenient online shopping experience. Our store is powered by Shopify.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any additional policies referenced herein.

If you do not agree to these Terms, please do not access or use our Services.

SECTION 1 – ELIGIBILITY

By using this website you confirm that:

  • You are at least the legal age of majority in your country or jurisdiction.
  • Any information you provide is accurate and complete.
  • You are legally able to enter into binding contracts.
  • You will not use our Services for unlawful purposes.

SECTION 2 – PRODUCTS

We make every effort to display product descriptions, photographs, colours and specifications as accurately as possible.

However:

  • Colours may vary depending on your screen.
  • Slight differences in appearance may occur.
  • Product availability may change without notice.
  • We reserve the right to discontinue products at any time.

SECTION 3 – ORDERS

Placing an order represents an offer to purchase.

We reserve the right to:

  • accept or reject any order;
  • limit quantities;
  • cancel suspicious or fraudulent orders;
  • refuse service when necessary.

Orders become final only after payment has been successfully authorized and accepted.

If an order cannot be fulfilled, we will notify you and issue any applicable refund.

SECTION 4 – PRICING

All prices displayed are subject to change without prior notice.

Prices shown on our website:

  • may exclude taxes depending on your location;
  • may exclude customs duties;
  • may exclude import fees;
  • may exclude shipping costs.

The final price payable will be shown during checkout.

SECTION 5 – PAYMENT

We accept the payment methods displayed during checkout.

By placing an order you confirm that:

  • you are authorized to use the selected payment method;
  • all billing information is accurate;
  • payment authorization may be verified.

Fraudulent transactions may be cancelled without notice.

SECTION 6 – SHIPPING

Estimated delivery times are provided for convenience only.

We are not responsible for delays caused by:

  • customs inspections;
  • weather;
  • transportation disruptions;
  • courier delays;
  • force majeure events.

Risk of loss transfers to the customer once the package has been handed to the shipping carrier.

SECTION 7 – RETURNS

Returns are accepted only in accordance with our published Return & Refund Policy.

Please review our Refund Policy before requesting a return.

SECTION 8 – INTELLECTUAL PROPERTY

All content available on this website, including:

  • logos
  • graphics
  • photographs
  • product descriptions
  • website design
  • icons
  • text
  • videos

belongs to Sillbound or its licensors and is protected by applicable intellectual property laws.

No material may be copied, reproduced or distributed without prior written permission.

SECTION 9 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

We are not responsible for:

  • their content;
  • their privacy practices;
  • their availability;
  • any purchases made through third-party websites.

SECTION 10 – SHOPIFY

Our online store is hosted by Shopify.

Although Shopify provides the ecommerce platform, all purchases are made directly with Sillbound.

Shopify is not responsible for:

  • products sold;
  • shipping;
  • customer service;
  • warranties;
  • refunds.

SECTION 11 – PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using this website, you consent to the collection and processing of your information as described in that policy.

SECTION 12 – CUSTOMER CONTENT

If you submit:

  • reviews;
  • comments;
  • suggestions;
  • photographs;
  • feedback;

you grant Sillbound a worldwide, royalty-free licence to use such content for business and promotional purposes.

You confirm that your submissions do not violate any third-party rights.

SECTION 13 – WEBSITE ERRORS

Occasionally our website may contain:

  • pricing mistakes;
  • typographical errors;
  • inaccurate descriptions;
  • outdated information.

We reserve the right to correct such errors at any time, including after an order has been placed.

SECTION 14 – PROHIBITED USE

You agree not to:

  • violate any applicable law;
  • interfere with website security;
  • upload malicious software;
  • attempt unauthorized access;
  • scrape or copy website content;
  • impersonate another person;
  • misuse our Services.

Violation of these Terms may result in immediate suspension or termination of access.

SECTION 15 – TERMINATION

We reserve the right to terminate or suspend access to our Services without prior notice if these Terms are violated.

Any obligations incurred before termination remain enforceable.

SECTION 16 – DISCLAIMER

All Services and products are provided "as available" and "as is."

To the maximum extent permitted by law, Sillbound disclaims all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sillbound shall not be liable for:

  • indirect damages;
  • incidental damages;
  • consequential damages;
  • loss of profits;
  • business interruption;
  • loss of data.

Our total liability shall never exceed the amount paid for the purchased product.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Sillbound, its owners, employees and service providers from any claims arising from:

  • violation of these Terms;
  • misuse of the website;
  • infringement of third-party rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain fully effective.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy and Refund Policy, constitute the complete agreement between you and Sillbound regarding your use of our Services.

SECTION 21 – ASSIGNMENT

We may assign or transfer these Terms at any time.

Customers may not transfer their rights without our written consent.

SECTION 22 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Sillbound operates, without regard to conflict of law principles.

SECTION 23 – CHANGES TO THESE TERMS

We reserve the right to modify these Terms of Service at any time.

Updated versions will become effective immediately after publication on this website.

Continued use of our Services constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:

Trading Name: Sillbound

Email: sillbound@outlook.it

Phone: +39 389 600 3170

Business Address:

Strada San Giorgio, 68
95121 Catania (CT)
Sicily, Italy

Business Registration Number: N/A

VAT Number: N/A